Strategic Transformation at kgs:
Migration to a SaaS Model
kgs successfully transitioned from perpetual licenses to a component-based subscription model through a new pricing logic and tailored migration strategies, significantly accelerating ARR growth.
Enterprise Software
Pricing Strategy, License Migration, SaaS
Challenge
kgs, a provider of archiving and data management solutions, introduced a new product line with a flexible, component-based pricing model. The key challenge was to migrate existing customers from perpetual licenses to the new subscription model—without jeopardizing customer relationships or risking revenue losses.
The objective was to develop a well-founded migration strategy, including a pricing model and a clear implementation plan.
Solution
We developed customer-specific pricing packages tailored to actual usage, functional requirements, and the value contribution of the software within each organization. Based on in-depth segmentation and competitive analysis, tiered offerings were created to enable targeted upselling. Customers with higher usage levels received clear added value through functional extensions and corresponding price points.
A comprehensive toolkit—including a planning tool, sales FAQs, and negotiation guidelines—supported the commercial rollout and ensured that every offer could be communicated clearly, consistently, and convincingly.
Impact
The customer-specific migration strategy enabled targeted communication and high acceptance among existing customers. Clearly structured packages and a compelling value proposition allowed even sensitive customers to be successfully transitioned to the new subscription model.
As a result, kgs achieved significantly higher, double-digit annual growth in Annual Recurring Revenue (ARR) over several years. At the same time, a scalable and future-proof pricing and business model was established, providing long-term revenue stability and planning reliability.
Short facts
Client: kgs (specialist in archiving and data management solutions)
Industry: Enterprise Software/SAP Data Management
Challenge: Low-risk migration of existing customers from perpetual licenses to a new, component-based subscription model.
Our role: Developing customer-specific pricing packages, value-based segmentation, and creating a sales toolset to support negotiations.
Impact: Sustained double-digit ARR growth and the successful transition of sensitive existing customers to a future-proof business model.






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